Return Policy

We want you to be completely satisfied with your purchase from Maison Frames.

Return Conditions:

  • Returns are accepted within 30 days of receiving your order.

  • Items must be unused, undamaged, and in their original packaging.

  • Custom or personalized products are not eligible for return unless defective.

Return Process:

  1. Contact our customer service team at info@maisonframes.store to initiate a return.

  2. You will receive a return label and shipping instructions.

  3. Once the item is received and inspected, your refund will be processed within 7 business days.

Note: Return shipping costs are the responsibility of the customer unless the item is defective or incorrectly shipped.